Position Title: Insights Coordinator

Our team members think on their feet, work independently, are proactive and productive, and most importantly have a passion to serve customers and reach new heights every day. If you meet these qualifications we'd love to meet you.

* This is an at-home position and you will need the following:

• Computer

• Phone

• Webcam

• Internet Access

Essential Duties and Responsibilities

• Carefully and with great attention to details, review, process, and understand project related requirements.

• Utilize our in-house database of registered study participants to create lists of potentially qualified candidates or potential individuals through whom you can network.  

• Call, interview, and invite qualified participants to participate in market research studies.

• Confirm and follow up with participants to ensure they keep their commitment.

• Coordinate and communicate with the assigned Project Manager on a timely basis about any challenges or issues that can affect our ability to execute the project successfully. 

• Ensure that R+F’s database of respondents is continuously updated with any new information provided by potential and qualified participants.

Core Competencies

• A passion for customer service and for exceeding expectations

• Outgoing and friendly personality

• A people person - must enjoy interacting with all types of people and personalities

• Ability to work independently or with minimal supervision

• Ability to communicate clearly and effectively 

• Attention to details. 

• Focused, disciplined and committed to following guidelines

• Flexible, creative and adaptable to being productive in a deadline-driven environment